We are ENACUITY LIMITED
Company details
EnAcuity Ltd. Company number: 14890588 Registered office: 3rd Floor, 86-90 Paul Street, London EC2A 4NE
If you have any questions about this notice, including requests to exercise your legal rights, please contact us at maria@enacuity.com or by writing to ENACUITY LIMITED, 86-90 Paul Street, EC2A 4NE.
Our Role as Data Controller or Processor
In most instances, ENACUITY LIMITED acts as a data controller, determining how and why your personal data is used. However, in specific cases—such as when we process personal data on behalf of another organisation (e.g. white-label services, client portals)—we act as a data processor, and only process your personal data in accordance with that organisation’s instructions and our contractual obligations.
This notice was last updated on 04/08/2025
How Do We Use Your Data?
We only collect the personal data we need for the purposes described below.
- Marketing communications:
- If you’ve previously expressed interest in our products/services, we may send updates using your name and email address based on our legitimate interests. We have assessed that this processing does not override your rights and freedoms.
- If you're a new customer and have opted in via our website, we’ll use your data to send marketing based on the preferences you’ve given us and only with your consent.
You can withdraw your consent at any time by contacting us at maria@enacuity.com or by clicking “unsubscribe” in any marketing communication.
- Customer service queries:
When you contact us via phone, email, our 'Contact Us' page, or social media, we collect your name, contact details and social media handle (if applicable). We do this based on our legitimate interest in responding to your queries.
- Website usage and cookies:
When you use our website and consent to cookies, we collect usage data to help us improve our site. See the Cookie Policy below for more details.
- Events and webinars:
When you attend events hosted by us or in collaboration with others, we collect your name, contact details and (if applicable) address. This is based on our legitimate interest in managing and promoting our events.
- Competitions:
We collect the personal data you submit when entering a competition (e.g. name, email). We process this under our legitimate interest to run competitions and award prizes.
- Job applications:
If you apply for a job, we collect your contact details, CV, qualifications, test results, references and right-to-work documentation. We process this data to assess your application, take pre-contractual steps and meet our legal obligations.
- Business sale:
If our business is sold, we may share personal data with the buyer under our legitimate interest in ensuring continuity of service. If you object to this, the buyer may not be able to serve you.
Who Do We Share Your Data With?
We may share your personal data with:
- Business partners, suppliers and subcontractors – for fulfilling orders or contracts.
- Delivery and logistics providers – to deliver your orders.
- Event and promotional partners – we may share data when you register for co-branded events. We will always let you know in advance and offer an optout.
- Regulators, authorities, or law enforcement – where required by law or to enforce our legal rights (including for fraud prevention).
- Prospective buyers – if we sell the business, under our legitimate interest in continuity.
We do not sell your personal data.
Where Do We Store Your Data?
We store your personal data on our servers located in the UK.
When personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Transfers to countries with adequacy decisions
You can contact us at maria@enacuity.com for further information about our international data transfer safeguards.
How Long Do We Keep Your Data?
We retain your personal data only for as long as necessary, unless required to keep it longer for legal or regulatory reasons. Where possible, we anonymise your data so it can no longer identify you, and use it indefinitely for analysis or service improvement.
What Are My Rights?
Under data protection law, you have the right to:
- Access your personal data (“subject access request”)
- Correct any inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Request restriction of processing
- Request data portability
- Object to certain processing (e.g. marketing)
- Withdraw consent where it is the legal basis for processing
To exercise any of these rights, contact us at maria@enacuity.com You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/
EU residents can find their supervisory authority here: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Please note that these rights may not apply in all situations.
Cookie Policy
We use essential cookies to make our site work. With your consent, we also use non-essential cookies (e.g. analytics and advertising) to enhance your experience. You can give or withdraw consent at any time via our cookie banner or settings.
Cookies are small files placed on your device. We only use non-essential cookies if you allow us to. You can block cookies via your browser settings. Blocking essential cookies may limit site functionality.